Visiting the Website, creating an account, and creating a demo account for the purpose of using Frizby implies your express approval (through disclosure of your personal information or opt-in) of the Privacy Declaration and consequently how we collect, use and process your personal data.
Frizby can collect and process the following personal data:
While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a "Do Not Track" signal in the HTTP header from your browser. We track your activities if you click on advertisements for Frizby services on Third-Party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.
We may, either directly or through Third Parties we engage to provide services to us, also continue to track your behaviour on our own Site for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the Site and pay for your activities on the Site. We may also, either directly or through Third-Parties we engage to provide services to us, track your behaviour on our own Site to market and advertise our services to you on the Site and Third-Party websites. You may also be able to control advertising cookies provided by publishers, for example Google's Ad Preference Manager. Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on or about the Site - it just will not be tailored to your interests. In addition, if you disable cookies, you may lose some of the features and functionality of using our Site and Services, as cookies are necessary to track and enhance your use and access.
Third Parties may not collect information about users' online activities on the Site except as described in this policy.
These personal data are collected in the context of:
The personal data collected by Frizby are therefore expressly and voluntarily provided by you.
Frizby can use your personal data for:
Frizby shall not disclose your personal data to third parties, unless it is necessary in the context of providing Frizby services and optimising them (including but not limited to maintenance works, payment processing and database management). If it is necessary that Frizby discloses your personal data to third parties in this context, the third party is required to use your personal data in accordance with the provisions of this Privacy Declaration.
Notwithstanding the foregoing, it is however possible that Frizby discloses your personal data:
In all other cases, Frizby will not sell, hire out or pass on your personal data to third parties, except when it (i) has obtained your permission to this end and (ii) has completed a data processing agreement with the third party in question, which contains the necessary guarantees regarding confidentiality and privacy compliance of your personal data.
If you wish to invoke your privacy rights, as defined below, please contact email@example.com. You may request in writing copies of your Personal Information held by us. We will provide you with a copy of the Personal Information held by us as soon as practicable and in any event not more than 40 days after receiving a valid request in writing. We may also request proof of identification to verify your access request.
We endeavour to keep your information accurate, complete and up to date. If your Personal Information that we hold is inaccurate, please let us know and we will make the necessary amendments, erase or block the relevant information and notify you within 40 days of your valid request that the relevant action has been taken.
You may also request the erasure of your Personal Information if you believe we are otherwise in breach of relevant data protection legislation. All requests should be addressed to Frizby. There is no charge for making such a request.
In addition, you can always, via your personal account, update, modify and/or verify your personal data which you were required to submit when creating your (demo) account.
If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the "unsubscribe" button underneath each of Frizby emails.
Our policy for the protection of your personal data is strictly compliant with the laws applicable in Belgium and the European Union: the Belgian law of 8 December 1992 (the "privacy law") amended by the law of 11 December 1998 and in force since 1 September 2001; European directive No 95/46/CE of 24 October 1995 on privacy protection.
Frizby undertakes to take reasonable, physical, technological and organisational precautions in order to avoid (i) unauthorised access to your personal information, and (ii) loss, abuse or alteration of your personal data.
Frizby shall store all personal data which it has collected in the cloud (with data centre(s) within the EU).
Notwithstanding Frizby security policy, the checks it carries out and the actions it proposes in this context, an infallible level of security cannot be guaranteed. Since no method of transmission or forwarding over the internet, or any method of electronic storage is 100% secure, Frizby is, in this context, not in a position to guarantee absolute security.
Finally, the security of your (demo) account will also partly depend on the confidentiality of your password in obtaining access to the Platform and/or the App. Frizby will never ask for your password, meaning that you will never be required to communicate it personally. If you have nonetheless communicated your password to a third party – for example because this third party has indicated that it wishes to offer additional services - this third party shall have access to your (demo) account and your personal data via your password. In such cases, you are liable for the transactions which occur as a result of the use made of your (demo) account. Frizby therefore strongly advises you, if you observe that someone has accessed your (demo) account, to immediately change your password and contact us.
Frizby is entitled to update this Privacy Declaration by posting a new version on the Website. As such, it is strongly recommended to regularly consult the Website and the page explaining the Privacy Declaration, to make sure that you are aware of any changes.